Customer Care Executive II Work From Home II Chat Process

From 0 to 3 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

Need to handle Queries and Complaints of the customer very tactfully, provide excellent customer experience at every interactions and ensuring end to end by taking complete ownership for the customer via Chat


Desired Candidate Profile

  • Candidate must be either a graduate or perusing graduation.
  • Candidate should have excellent English communication and written skills.
  • Willing to work in 24/7 (Rotational shift ) environment.
  • Candidate should have Laptop/desktop with Windows 10 pro or Windows 11 and an good internet Connection with the speed of 20 mbps.
  • Candidate must have power backup if in case of power cut.
  • Good Customer service skills and should display good analytical ability.
  • Prior experience in the BPO voice & Chat process shall be preferred and fresher's can also apply
  • Should be able to create work from home like environment at home.
  • CTC should be ranging between 14k to18k which should be finalized by us post interview for shortlisted candidates.


WhatsApp your CV at 9302245687 or you can email us on Swati.sisodia@startek.com



Perks and Benefits

CTC - 14K TO 20K



Role:Chat Support

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre

Functional Area:Customer Success, Service & Operations

Role Category:Non Voice

Employment Type:Full Time, Permanent

Key Skills
Skills highlighted with ‘‘ are preferred keyskills

Education

UG:Graduation Not Required

Company Profile

STARTEK (Aegis BPO)

 

Startek is a leading global business services provider of customer experience management,

Currently we are hiring for Customer Service Executive for Chat process, the candidate has to resolve the customer queries. We strive to provide best customer service for our clients.

We offer fast-track career growth and structured career path, secure and safe workplace.

Company Info
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Contact Company:STARTEK (Aegis BPO)